Many things
have been changed worldwide with COVID-19. Restaurants are no exception when it
comes to go through changes. Restaurants can go online in two ways, i.e. being
third-party aggregators or getting their official online ordering platform. In
this day and age, restaurants cannot be profitable with third-party
aggregators. Here are some of the benefits of in-house online ordering platform
and delivery network with a restaurant POS system -
1.
No heavy marketing expenses
You can
improve your visibility and increase ordering with third-party aggregators but
these benefits come for a huge charge. On the other side, you can place banners
and ads in your home screen if you have your own online ordering app. You can
promote various offers and today’s specials for free.
2.
Quick and Personalized Delivery
Your
delivery fleet can reach customer’s home or office with real-time navigation on
your delivery app. It can also update customers and managers about the delivery
status to avoid any hiccups.
3.
Access to customer information
Customer
data means a lot to the restaurants. But restaurant partners don’t get customer
data and have been blamed for accessing restaurant’s data to keep track on
ordering patterns to introduce their labels. At the end, they interfere between
the customers and restaurants by accessing customer data.
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